Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect information about web pages or products you view and how you interact with the site.
When you make a purchase, we collect order information including your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Personal Information
- Fulfill orders placed through the site.
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide information or advertising related to our products aligned with your preferences.
Sharing Your Personal Information
We share your personal information with Shopify, our e-commerce platform provider. Read more about Shopify’s privacy practices here: Shopify Privacy Policy.
We may also share your information to comply with laws and regulations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We use your personal information to provide targeted advertising or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising through:
Your Rights (Canadian Residents)
As a Canadian resident, you have rights under PIPEDA:
- Access the personal information we hold about you.
- Request corrections to your information.
- Withdraw consent for future uses of your data.
- Challenge our compliance with PIPEDA principles.
To exercise these rights, contact us at: contactus@teuschertoronto.com
Data Retention
We retain your order information for our records unless and until you request its deletion.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.
Contact Us
Teuscher Chocolates of Switzerland – Toronto
131 Bloor Street West, Unit 113
Toronto, Ontario M5S 3L7
📞 Phone: (416) 964-8200
✉️ Email: teuscher@williamashley.com